E Call Control is backed by 25 years of experience in developing telecommunications and call recording technology. Our system has been the PBX solution solutions for thousands of users at Fortune 500 companies and major franchise systems.We currently service provide solutions for some of the largest franchise systems in the world. Now we're making those same solutions - and that same expertise - available to small businesses that want the features and functionality of a PBX system without the exasperation and the expense. We have our own system.  If you need something special, we know how to get it done. So if your business is ready to reach for the next level and begin communicating more powerfully, find out how E Call Control solutions can help get you take sales to the next level.

Phone
Sales and Service: (800) 224-9851

Email
Service and sales: custsvc@ecallcontrol.com
                                                                  

Our Office Hours
Monday - Friday: 9am - 6pmCST

Information stored by eCallContrrol:

All subscribers must accurately complete the Subscriber Sign-up. This form is filled out
either by accessing our internet sign-up page or by our customer service representatives
over the phone, using the same sign-up tool. The sign-up form will ask for the subscriber's
name, address, e-mail accounts, company name, telephone number(s), and credit card
information. In addition, eCallControl stores all call detail records, along with all greetings,
voicemail and fax messages. eCallControl will own the copyright in the compilation of this
information.

How the data obtained in the Subscriber Agreement is used:

eCallControl uses the information obtained in the Subscriber Agreement for the following
purposes:

Billing Note: Credit card numbers are used only for payment processing and are not
retained for other purposes.
Critical customer communications.
Monitoring of Subscriber usage for statistical and fraud-prevention purposes.
Anything that is reasonably necessary to effect the operation, administration, and
management of the service.
To communicate with you, update you on service and benefits, and to personalize our
web sites for you. From time to time, we may also use your information to contact you
for market research or to provide you with marketing information we think would be
of particular interest. eCallControl will always provide you with the opportunity to opt
out of receiving such direct marketing or market research contact.

How the data contained in Voicemail and Fax messages is used:

It is the policy of eCallControl not to use or unnecessarily access the content of your faxes
or voicemail messages, except for the following purposes:

When a Subscriber is suspected to be in violation of Policy of Use reported by another
subscriber or affected party.
When it is required for the purposes of troubleshooting or testing for a problem with the
Subscriber's service.
When required for customization or programming of special features for the Subscriber's
service.When required by law.

Disclosure or sharing of your data:

eCallControl will not sell, rent, or lease your personally identifiable Subscriber Information
to others without your permission except for the following conditions:

In conjunction with a sale of eCallControl assets or stock (i.e. our customer base) to another
business entity.
When required by Law or legal process.
When necessary to assist authorities investigating a claim involving illegal activity.
Our customer service personnel shall have access to an individual's account data when required
for the maintenance or update of your account.
Nobody other than senior management and senior technical personnel have access to a broad-based
    listing of all customer information, such as can be obtained by database queries or downloads.

Data security:

eCallControl stores your data on secure servers, under the protection of sophisticated
firewalls, and transmits any credit card or personal information to our payment processing
company via secure encrypted means, using 128 Bit SSL. The data is backed up daily for
fast recovery in the case of primary data loss. The data is physically stored at a secure
hosting facility, which employs enhanced security techniques to prevent unauthorized entry.
Physical access to our services is restricted to senior management and senior technical personnel.
eCallControl's systems are compliant with the Hacker Safe auditing, which is used to test our
system for any vulnerability to hackers or other security risks on a daily basis.

Third Party Links:

Links to third party web sites on the site are provided solely as a convenience to you. eCallControl
maintains no control over third party sites, including but not limited to their content or privacy policies,
and makes no representation or warranty in connection with your decision to access third party sites
from link appearing throughout the eCallControl site. If you decide to access any of the third party
sites linked to this site, you do this entirely at your own risk.

Cookies:

eCallControl makes use of browser "cookies". Cookies are files employed by a majority of internet
related service providers which write specific information to a user's hard disk to be read again in the
future if a user returns to a previously visited site. Our cookies do not enable third parties to access
any of your customer information. eCallControl uses cookies internally to store subscriber data on
service usage. eCallControl may also use cookies for tracking of our Affiliate Marketing Associates
for the purpose of commission tracking. If you feel strongly about the use of cookies, most browsers
may be set to alert you to the placement of a cookie on your computer. You can delete the files that
contains cookies; those files are stored as part of your internet browser. Please refer to you Browser
Help File to make use of these options.

Modifications to our Privacy Policies:

We may make changes to this policy from time to time. We will post changes to our Privacy Policy here,
which shall be effective upon posting. You are responsible for returning to this site periodically to review
posted changes. Please contact us with comments or questions about this policy.